TY - JOUR
T1 - When team members' values differ
T2 - The moderating role of team leadership
AU - Klein, Katherine J.
AU - Knight, Andrew P.
AU - Ziegert, Jonathan C.
AU - Lim, Beng Chong
AU - Saltz, Jessica L.
PY - 2011/1
Y1 - 2011/1
N2 - Integrating theory and research on values, diversity, situational strength, and team leadership, we proposed that team leadership moderates the effects of values diversity on team conflict. In a longitudinal survey study of national service teams, we found significant, but opposite, moderating effects of task-focused and person-focused leadership. As predicted, task-focused leadership attenuated the diversity-conflict relationship, while person-focused leadership exacerbated the diversity-conflict relationship. More specifically, task-focused leadership decreased the relationship between work ethic diversity and team conflict. Person-focused leadership increased the relationship between traditionalism diversity and team conflict. Team conflict mediated the effects of the interactions of leadership and values diversity on team effectiveness.
AB - Integrating theory and research on values, diversity, situational strength, and team leadership, we proposed that team leadership moderates the effects of values diversity on team conflict. In a longitudinal survey study of national service teams, we found significant, but opposite, moderating effects of task-focused and person-focused leadership. As predicted, task-focused leadership attenuated the diversity-conflict relationship, while person-focused leadership exacerbated the diversity-conflict relationship. More specifically, task-focused leadership decreased the relationship between work ethic diversity and team conflict. Person-focused leadership increased the relationship between traditionalism diversity and team conflict. Team conflict mediated the effects of the interactions of leadership and values diversity on team effectiveness.
KW - Conflict
KW - Diversity
KW - Leadership
KW - Teams
KW - Values
UR - https://www.scopus.com/pages/publications/78449284876
U2 - 10.1016/j.obhdp.2010.08.004
DO - 10.1016/j.obhdp.2010.08.004
M3 - Article
AN - SCOPUS:78449284876
SN - 0749-5978
VL - 114
SP - 25
EP - 36
JO - Organizational Behavior and Human Decision Processes
JF - Organizational Behavior and Human Decision Processes
IS - 1
ER -