Usability Inspection of a Mobile Clinical Decision Support App and a Short Form Heuristic Evaluation Checklist

  • Blaine Reeder
  • , Cynthia Drake
  • , Mustafa Ozkaynak
  • , Wallace Jones
  • , David Mack
  • , Alexandria David
  • , Raven Starr
  • , Barbara Trautner
  • , Heidi L. Wald

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

7 Scopus citations

Abstract

Introduction: Health information technology design teams should engage clinical end users as part of the early design process to ensure that mobile clinical decision support applications that can augment cognition are usable and fit clinical workflows. However, a major challenge of this approach is the limited availability of clinicians and other health care workers for design engagement due to their professional time constraints. Therefore, there is a need for a short form heuristic evaluation checklist that facilitates engagement of clinical end users early in the design process for mobile clinical decision support applications. Methods: As part of a broader mobile clinical decision support design project for urinary tract infection diagnosis in nursing homes (UTIDecide), we developed a long form heuristic evaluation checklist synthesized from prior usability inspection research. Usability inspection was conducted by two groups of evaluators: the familiar group (n = 5) and the unfamiliar group (n = 4). Results: The long form heuristic evaluation checklist totals 11 categories and 200 heuristics. Evaluation results from the long form checklist were analyzed to produce a short form heuristic evaluation checklist of 30 items with the aim of reducing clinician engagement time. Conclusion: Developing a short form heuristic evaluation checklist to facilitate engagement of clinicians as part of early stage mobile clinical decision support projects is a necessary and feasible undertaking. Future work will include testing of the short form checklist with newer versions of UTIDecide and other mobile clinical decision support apps.

Original languageEnglish
Title of host publicationAugmented Cognition - 13th International Conference, AC 2019, Held as Part of the 21st HCI International Conference, HCII 2019, Proceedings
EditorsDylan D. Schmorrow, Cali M. Fidopiastis
PublisherSpringer Verlag
Pages331-344
Number of pages14
ISBN (Print)9783030224189
DOIs
StatePublished - 2019
Event13th International Conference on Augmented Cognition, AC 2019, held as part of the 21st International Conference on Human-Computer Interaction, HCI International 2019 - Orlando, United States
Duration: Jul 26 2019Jul 31 2019

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume11580 LNAI
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference13th International Conference on Augmented Cognition, AC 2019, held as part of the 21st International Conference on Human-Computer Interaction, HCI International 2019
Country/TerritoryUnited States
CityOrlando
Period07/26/1907/31/19

Keywords

  • Clinical decision support
  • Heuristic evaluation
  • Mobile computing
  • Usability inspection

Fingerprint

Dive into the research topics of 'Usability Inspection of a Mobile Clinical Decision Support App and a Short Form Heuristic Evaluation Checklist'. Together they form a unique fingerprint.

Cite this