TY - JOUR
T1 - The Value of Verified Employment Data for Consumer Lending
T2 - Evidence from Equifax
AU - Chan, Tat
AU - Hamdi, Naser
AU - Hui, Xiang
AU - Jiang, Zhenling
N1 - Publisher Copyright:
© 2021 INFORMS.
PY - 2022/7/1
Y1 - 2022/7/1
N2 - What is the value of verified employment data in consumer lending? We study this question using a data set covering all employment verification inquiries to Equifax. Using a difference-in-differences approach, we analyze the changes in applicants’ loan out-comes after their employers join Equifax’s digital verification system, which provides lenders with an efficient way of accessing the (employer-) verified employment data in auto loan applications. Holding the employment status constant, we find that the availability of digitally verified data significantly expands credit access: the loan origination rate increases by 35.5% on average, and is more significant among deep subprime (146%) and subprime consumers (44%). The interest rates charged on these loans rise only slightly. The expanded credit access also benefits lenders, with an estimated 19.6% increase in profit. This is be-cause the benefit of the market expansion effect dominates the cost of a higher delinquency risk among the expanded loan portfolio. Our results suggest that, besides seeking new data sources, managers and policy makers should also consider ways to extract more value from existing data.
AB - What is the value of verified employment data in consumer lending? We study this question using a data set covering all employment verification inquiries to Equifax. Using a difference-in-differences approach, we analyze the changes in applicants’ loan out-comes after their employers join Equifax’s digital verification system, which provides lenders with an efficient way of accessing the (employer-) verified employment data in auto loan applications. Holding the employment status constant, we find that the availability of digitally verified data significantly expands credit access: the loan origination rate increases by 35.5% on average, and is more significant among deep subprime (146%) and subprime consumers (44%). The interest rates charged on these loans rise only slightly. The expanded credit access also benefits lenders, with an estimated 19.6% increase in profit. This is be-cause the benefit of the market expansion effect dominates the cost of a higher delinquency risk among the expanded loan portfolio. Our results suggest that, besides seeking new data sources, managers and policy makers should also consider ways to extract more value from existing data.
KW - digital verification
KW - inclusive access to credit
KW - value of verified data
UR - https://www.scopus.com/pages/publications/85134501948
U2 - 10.1287/mksc.2021.1335
DO - 10.1287/mksc.2021.1335
M3 - Article
AN - SCOPUS:85134501948
SN - 0732-2399
VL - 41
SP - 367
EP - 386
JO - Marketing Science
JF - Marketing Science
IS - 4
ER -