TY - JOUR
T1 - The Short-Term Effects of Generative Artificial Intelligence on Employment
T2 - Evidence from an Online Labor Market
AU - Hui, Xiang
AU - Reshef, Oren
AU - Zhou, Luofeng
N1 - Publisher Copyright:
© 2024 INFORMS.
PY - 2024/11
Y1 - 2024/11
N2 - Generative artificial intelligence (AI) holds the potential to either complement workers by enhancing their productivity or substitute them. We examine the short-term effects of the recently released generative AI models (ChatGPT, DALL-E 2, and Midjourney) on the employment outcomes of freelancers on a large online platform. We find that freelancers in highly affected occupations suffer from the introduction of generative AI, experiencing reductions in both employment and earnings. We find similar effects studying the release of other image-based generative AI models. Exploring the heterogeneity by freelancers’ employment history, we do not find evidence that high-quality service, measured by their past performance and employment, moderates the adverse effects on employment. In fact, we find suggestive evidence that top freelancers are disproportionately affected by AI. These results suggest that generative AI may transform the role of human capital in the organization and reduce overall demand for workers.
AB - Generative artificial intelligence (AI) holds the potential to either complement workers by enhancing their productivity or substitute them. We examine the short-term effects of the recently released generative AI models (ChatGPT, DALL-E 2, and Midjourney) on the employment outcomes of freelancers on a large online platform. We find that freelancers in highly affected occupations suffer from the introduction of generative AI, experiencing reductions in both employment and earnings. We find similar effects studying the release of other image-based generative AI models. Exploring the heterogeneity by freelancers’ employment history, we do not find evidence that high-quality service, measured by their past performance and employment, moderates the adverse effects on employment. In fact, we find suggestive evidence that top freelancers are disproportionately affected by AI. These results suggest that generative AI may transform the role of human capital in the organization and reduce overall demand for workers.
KW - artificial intelligence
KW - generative AI
KW - large language model
KW - online labor markets
UR - https://www.scopus.com/pages/publications/85210379086
U2 - 10.1287/orsc.2023.18441
DO - 10.1287/orsc.2023.18441
M3 - Article
AN - SCOPUS:85210379086
SN - 1047-7039
VL - 35
SP - 1977
EP - 1989
JO - Organization Science
JF - Organization Science
IS - 6
ER -