The impact of advertising along the conversion funnel

Stephan Seiler, Song Yao

    Research output: Contribution to journalArticlepeer-review

    19 Scopus citations

    Abstract

    We assemble a unique data set that combines information on supermarket feature advertising with path-tracking data on consumers’ movement within the store as well as purchase information. Using these novel data, we trace out how advertising affects consumer behavior along the path-to-purchase. We find advertising has no significant effect on the number of consumers visiting the category being advertised. The null effect is precisely estimated. At the upper bound of the confidence interval, a one-standard-deviation shift in advertising increases category traffic by only 1.3%. We do find a significant effect at the lower end of the conversion funnel. A one-standard-deviation change in advertising (evaluated at the point estimate) increases category-level sales by 10%. We further decompose the impact on sales and find the increase is driven by the same number of consumers buying a larger number of products of the same brand. We find no evidence of spillover effects of advertising between categories that are stocked in proximity of each other, nor between different products in the same category. Two mechanisms are consistent with these patterns: consumers retrieve memory of the ad only when interacting with the category or only consumers wanting to purchase the brand choose to consume the ad.

    Original languageEnglish
    Pages (from-to)241-278
    Number of pages38
    JournalQuantitative Marketing and Economics
    Volume15
    Issue number3
    DOIs
    StatePublished - Sep 1 2017

    Keywords

    • Advertising
    • Conversion funnel
    • Path-tracking data
    • Spillovers

    Fingerprint

    Dive into the research topics of 'The impact of advertising along the conversion funnel'. Together they form a unique fingerprint.

    Cite this