TY - JOUR
T1 - Telemedicine
T2 - The New "virtual Reality" of Female Pelvic Medicine and Reconstructive Surgery?
AU - Morsy, Haidy
AU - Scott, Carter
AU - Jairath, Ruple
AU - Ghetti, Chiara
AU - Chu, Christine
AU - Sutcliffe, Siobhan
AU - Lowder, Jerry L.
N1 - Publisher Copyright:
© American Urogynecologic Society. All rights reserved.
PY - 2022/3/1
Y1 - 2022/3/1
N2 - Importance Understanding women's acceptance of telemedicine as a model of care for pelvic floor disorders (PFDs) allows for a more patient-centered approach to widespread implementation in female pelvic medicine and reconstructive surgery. Objectives The pandemic sparked rapid and widespread implementation of telemedicine. Our goal was to assess acceptance, satisfaction, and desire for future use of telemedicine among women seeking care for PFDs. Study Design We performed a structured telephone survey of new patients who underwent video visits, and established patients who underwent video or telephone visits, when nonurgent, in-person visits were suspended. Our survey assessed the following domains: satisfaction, future use of telemedicine, level of comfort, perceived utility, and access and comfort with technology. Results Between April and July 2020, we conducted telemedicine visits with 221 patients, 131 (63% of eligible patients) of whom agreed to participate in our survey (63 (74%) telephone and 68 (56%) video, including 35 established and 33 new patients). Overall, most participants (96.3%) described being "very"or "somewhat satisfied"with telemedicine in addressing their needs and "comfortable"sharing personal information with providers in a telemedicine visit (94.7%). However, video participants (both new and established) were more likely to view telemedicine as valuable (P = 0.02) than telephone participants. Furthermore, established video participants perceived greater quality care of care (P = 0.01) than telephone participants. Conclusions Video telemedicine is a well-accepted adjunct model of care with the potential to expand the reach of quality subspecialty care of value to women with PFDs.
AB - Importance Understanding women's acceptance of telemedicine as a model of care for pelvic floor disorders (PFDs) allows for a more patient-centered approach to widespread implementation in female pelvic medicine and reconstructive surgery. Objectives The pandemic sparked rapid and widespread implementation of telemedicine. Our goal was to assess acceptance, satisfaction, and desire for future use of telemedicine among women seeking care for PFDs. Study Design We performed a structured telephone survey of new patients who underwent video visits, and established patients who underwent video or telephone visits, when nonurgent, in-person visits were suspended. Our survey assessed the following domains: satisfaction, future use of telemedicine, level of comfort, perceived utility, and access and comfort with technology. Results Between April and July 2020, we conducted telemedicine visits with 221 patients, 131 (63% of eligible patients) of whom agreed to participate in our survey (63 (74%) telephone and 68 (56%) video, including 35 established and 33 new patients). Overall, most participants (96.3%) described being "very"or "somewhat satisfied"with telemedicine in addressing their needs and "comfortable"sharing personal information with providers in a telemedicine visit (94.7%). However, video participants (both new and established) were more likely to view telemedicine as valuable (P = 0.02) than telephone participants. Furthermore, established video participants perceived greater quality care of care (P = 0.01) than telephone participants. Conclusions Video telemedicine is a well-accepted adjunct model of care with the potential to expand the reach of quality subspecialty care of value to women with PFDs.
KW - patient centered care
KW - patient satisfaction
KW - pelvic floor disorders
KW - quality
KW - telehealth
KW - telemedicine
KW - value
UR - http://www.scopus.com/inward/record.url?scp=85126409876&partnerID=8YFLogxK
U2 - 10.1097/SPV.0000000000001149
DO - 10.1097/SPV.0000000000001149
M3 - Article
C2 - 35272338
AN - SCOPUS:85126409876
SN - 2151-8378
VL - 28
SP - E80-E87
JO - Female Pelvic Medicine and Reconstructive Surgery
JF - Female Pelvic Medicine and Reconstructive Surgery
IS - 3
ER -