Sales force modeling: State of the field and research agenda

  • Murali K. Mantrala
  • , Sönke Albers
  • , Fabio Caldieraro
  • , Ove Jensen
  • , Kissan Joseph
  • , Manfred Krafft
  • , Chakravarthi Narasimhan
  • , Srinath Gopalakrishna
  • , Andris Zoltners
  • , Rajiv Lal
  • , Leonard Lodish

    Research output: Contribution to journalArticlepeer-review

    62 Scopus citations

    Abstract

    Inspired by Erin Anderson's contributions to sales force research, this paper focuses on research that utilizes quantitative models to investigate important questions in sales force management. The purpose is to summarize several significant developments in knowledge over the last 40 years and identify major opportunities for impactful theoretical, empirical, and decision model-based research in the future.

    Original languageEnglish
    Pages (from-to)255-272
    Number of pages18
    JournalMarketing Letters
    Volume21
    Issue number3
    DOIs
    StatePublished - 2010

    Keywords

    • Quantitative sales force models
    • Sales management

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