TY - JOUR
T1 - Routine Collection of Patient-Reported Outcomes in Thoracic Surgery
T2 - A Quality Improvement Study
AU - Heiden, Brendan T.
AU - Subramanian, Melanie P.
AU - Nava, Ruben G.
AU - Patterson, Alexander G.
AU - Meyers, Bryan F.
AU - Puri, Varun
AU - Oncken, Christian
AU - Keith, Angela
AU - Guthrie, Tracey J.
AU - Epstein, Deirdre J.
AU - Lenk, Mary Anne
AU - Kozower, Benjamin D.
N1 - Funding Information:
Dr Heiden has funding through a cardiothoracic surgery National Institutes of Health, National Heart, Lung and Blood Institute 5T32HL007776-25 grant. Dr Puri has funding through a National Institutes of Health, Health Services Research & Development 1I01HX002475-01A2 grant. Dr Kozower was funded by the Washington University in St. Louis Department of Surgery to participate in the Cincinnati Children's Intermediate Improvement Science Series.
Funding Information:
Dr Heiden has funding through a cardiothoracic surgery National Institutes of Health, National Heart, Lung and Blood Institute 5T32HL007776-25 grant. Dr Puri has funding through a National Institutes of Health, Health Services Research & Development 1I01HX002475-01A2 grant. Dr Kozower was funded by the Washington University in St. Louis Department of Surgery to participate in the Cincinnati Children’s Intermediate Improvement Science Series.
Publisher Copyright:
© 2022 The Society of Thoracic Surgeons
PY - 2022/6
Y1 - 2022/6
N2 - Background: Patient-reported outcomes are critical for delivering high-quality surgical care, yet they are seldom collected in routine clinical practice. The objective of this quality improvement study was to improve routine patient-reported outcomes collection in a thoracic surgery clinic. Methods: Thoracic surgery patients at a single academic institution were prospectively monitored from April 2019 to March 2020. The National Institutes of Health-validated Patient-Reported Outcomes Measurement Information System (PROMIS) was used. Using a Model for Improvement design and through multidisciplinary participant observation, we performed multiple plan-do-study-act cycles, an iterative, 4-stage model for rapidly testing interventions, to improve routine collection reliability. Results: During the study period, 2315 patient visits occurred. The baseline PROMIS assessment collection rate was 53%. After convening a multidisciplinary stakeholder team, the key drivers for PROMIS collection were having engaged staff, engaged patients, adequate technological capacity, and adequate time for survey completion, including when to complete the survey during the patient visits. Regular meetings between stakeholders were initiated to promote these key drivers. Several plan-do-study-act cycles were then used to test different interventions, resulting in several positive system shifts, as demonstrated on a statistical process control chart. Adherence to survey collection reached 91% of office visits by approximately 7 months, a 72% relative improvement, which was sustained. Conclusions: Routine collection of patient-reported outcomes, such as PROMIS, are critical for improving thoracic surgical care. Our study shows that reliably collecting these data is possible in a clinical setting with minimal additional hospital resources.
AB - Background: Patient-reported outcomes are critical for delivering high-quality surgical care, yet they are seldom collected in routine clinical practice. The objective of this quality improvement study was to improve routine patient-reported outcomes collection in a thoracic surgery clinic. Methods: Thoracic surgery patients at a single academic institution were prospectively monitored from April 2019 to March 2020. The National Institutes of Health-validated Patient-Reported Outcomes Measurement Information System (PROMIS) was used. Using a Model for Improvement design and through multidisciplinary participant observation, we performed multiple plan-do-study-act cycles, an iterative, 4-stage model for rapidly testing interventions, to improve routine collection reliability. Results: During the study period, 2315 patient visits occurred. The baseline PROMIS assessment collection rate was 53%. After convening a multidisciplinary stakeholder team, the key drivers for PROMIS collection were having engaged staff, engaged patients, adequate technological capacity, and adequate time for survey completion, including when to complete the survey during the patient visits. Regular meetings between stakeholders were initiated to promote these key drivers. Several plan-do-study-act cycles were then used to test different interventions, resulting in several positive system shifts, as demonstrated on a statistical process control chart. Adherence to survey collection reached 91% of office visits by approximately 7 months, a 72% relative improvement, which was sustained. Conclusions: Routine collection of patient-reported outcomes, such as PROMIS, are critical for improving thoracic surgical care. Our study shows that reliably collecting these data is possible in a clinical setting with minimal additional hospital resources.
UR - http://www.scopus.com/inward/record.url?scp=85118719347&partnerID=8YFLogxK
U2 - 10.1016/j.athoracsur.2021.05.091
DO - 10.1016/j.athoracsur.2021.05.091
M3 - Article
C2 - 34224723
AN - SCOPUS:85118719347
SN - 0003-4975
VL - 113
SP - 1845
EP - 1852
JO - Annals of Thoracic Surgery
JF - Annals of Thoracic Surgery
IS - 6
ER -