Quantifying physician activities in emergency care: An exploratory study

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1 Scopus citations

Abstract

Emergency departments (ED) are prototypical complex environments. Physician activities in these settings are characterized as episodic, dynamic and collaborative. Using an exploratory study supported by observations, physician shadowing and interviews, we characterize the physician's activities in an ED including the nature of activities, the time allocated for these activities, how these activities are distributed across the unit and the susceptibility of these activities for interruptions. We found that approximately one-fourth (∼25%) of the physician activities (e.g., direct patient care) were localized at specific locations in the unit, while the rest of the activities (e.g., communication) were distributed across the unit and were less predictable. The non-localized activities had a likelihood of interruptions. The results have important implications for mitigating the physician workload, and the design of technologies for monitoring such complex settings.

Original languageEnglish
Title of host publication2014 International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014
PublisherHuman Factors an Ergonomics Society Inc.
Pages798-802
Number of pages5
ISBN (Electronic)9780945289456
DOIs
StatePublished - 2014
Event58th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014 - Chicago, United States
Duration: Oct 27 2014Oct 31 2014

Publication series

NameProceedings of the Human Factors and Ergonomics Society
Volume2014-January
ISSN (Print)1071-1813

Conference

Conference58th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014
Country/TerritoryUnited States
CityChicago
Period10/27/1410/31/14

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