Abstract
Cancer disproportionately affects the underserved. United Way 2-1-1 is an information and referral system that links underserved populations to community services. This study explores the feasibility of integrating proactive screening and referral to health services into 2-1-1. A cancer risk assessment was administered to callers (n = 297), measuring their need for 6 cancer control services. A subset of respondents was randomized to receive generic or tailored referrals to needed services. Nearly all participants (85%) needed at least one of the services. Those who received tailored referrals were more likely to make appointments. Future research will explore approaches to address and eliminate health disparities through 2-1-1.
| Original language | English |
|---|---|
| Pages (from-to) | 113-123 |
| Number of pages | 11 |
| Journal | Journal of Social Service Research |
| Volume | 37 |
| Issue number | 2 |
| DOIs | |
| State | Published - Mar 2011 |
Keywords
- African American
- Cancer
- Health disparities
- Minorities
- Poverty
- Prevention
- Screening
- Social services
- Tailoring