Optimizing the User Experience: Identifying Opportunities to Improve Use of an Inpatient Portal

Keyphrases

• Inpatient Portal 100%
• User Experience 100%
• MyChart 50%
• Socio-behavioural 33%
• Patient Care 16%
• Learning Styles 16%
• User Interaction 16%
• Patient Portal 16%
• Commercially Available 16%
• Think-aloud Protocols 16%
• Patient Use 16%
• Inpatient Setting 16%
• Patient Experience 16%
• Specific Task 16%
• Effective Tool 16%
• Continuum of Care 16%
• Guided Self-help 16%
• One Session 16%
• Design Approach 16%
• Barriers to Use 16%
• Limited Ability 16%
• Instructional Materials 16%
• Hospital Management 16%
• Information Availability 16%
• Comprehension Problems 16%
• English Speaking 16%
• Learning Preferences 16%
• In-person Training 16%
• Patient Anxiety 16%
• Cognitive Experience 16%
• Handout 16%
• Physical Experience 16%

Nursing and Health Professions

• Medical Record 100%
• Patient Care 100%
• Study Participant 100%
• Hospital Management 100%

Psychology

• Learning Style 100%