Opportunity cost neglect

  • Shane Frederick
  • , Nathan Novemsky
  • , Jing Wang
  • , Ravi Dhar
  • , Stephen Nowlis

    Research output: Contribution to journalArticlepeer-review

    217 Scopus citations

    Abstract

    To properly consider the opportunity costs of a purchase, consumers must actively generate the alternatives that it would displace. The current research suggests that consumers often fail to do so. Even under conditions promoting cognitive effort, various cues to consider opportunity costs reduce purchase rates and increase the choice share of more affordable options. Sensitivity to such cues varies with chronic dispositional differences in spending attitudes. We discuss the implications of these results for the marketing strategies of economy and premium brands.

    Original languageEnglish
    Pages (from-to)553-561
    Number of pages9
    JournalJournal of Consumer Research
    Volume36
    Issue number4
    DOIs
    StatePublished - Dec 2009

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