Online physician reviews: Is there a place for them?

Gregory P. Murphy; Kushan D. Radadia; Benjamin N. Breyer

doi:10.2147/RMHP.S170381

Online physician reviews: Is there a place for them?

Gregory P. Murphy, Kushan D. Radadia, Benjamin N. Breyer

Division of Urologic Surgery

Research output: Contribution to journal › Review article › peer-review

31 Scopus citations

Abstract

Web-based physician ratings are increasingly popular but imperfect proxies for clinical competence. Yet they provide valuable information to patients and providers when taken in proper context. Providers need to embrace the reviews and use them to enact positive change in order to improve the quality of our patients’ experience. Patients need to realize the limitations of online ratings, particularly with smaller sample size and be discerning about the reasons behind the review.

Original language	English
Pages (from-to)	85-89
Number of pages	5
Journal	Risk Management and Healthcare Policy
Volume	12
DOIs	https://doi.org/10.2147/RMHP.S170381
State	Published - 2019

Keywords

Online reviews
Physician ratings
Web-based physician rating systems

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10.2147/RMHP.S170381

Cite this

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title = "Online physician reviews: Is there a place for them?",

abstract = "Web-based physician ratings are increasingly popular but imperfect proxies for clinical competence. Yet they provide valuable information to patients and providers when taken in proper context. Providers need to embrace the reviews and use them to enact positive change in order to improve the quality of our patients{\textquoteright} experience. Patients need to realize the limitations of online ratings, particularly with smaller sample size and be discerning about the reasons behind the review.",

keywords = "Online reviews, Physician ratings, Web-based physician rating systems",

author = "Murphy, {Gregory P.} and Radadia, {Kushan D.} and Breyer, {Benjamin N.}",

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doi = "10.2147/RMHP.S170381",

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AU - Radadia, Kushan D.

AU - Breyer, Benjamin N.

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AB - Web-based physician ratings are increasingly popular but imperfect proxies for clinical competence. Yet they provide valuable information to patients and providers when taken in proper context. Providers need to embrace the reviews and use them to enact positive change in order to improve the quality of our patients’ experience. Patients need to realize the limitations of online ratings, particularly with smaller sample size and be discerning about the reasons behind the review.

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KW - Web-based physician rating systems

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Online physician reviews: Is there a place for them?

Abstract

Keywords

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