Moving patients around: A field study of coordination between clinical and non-clinical staff in hospitals

Joanna Abraham, Madhu C. Reddy

Research output: Chapter in Book/Report/Conference proceedingConference contribution

39 Scopus citations

Abstract

Effective coordination is central to work in organizations. We conducted a field study examining challenges to coordination between clinical and non-clinical staff in the patient transfer process of a major academic hospital. We present one major challenge: lack of information sharing between these staff members and discuss the reasons for and consequences of this challenge to the work in the hospital.

Original languageEnglish
Title of host publicationCSCW 08 - Conference Proceedings, 2008 ACM Conference on Computer Supported Cooperative Work
Pages225-228
Number of pages4
DOIs
StatePublished - Dec 1 2008
Externally publishedYes
Event2008 ACM Conference on Computer Supported Cooperative Work, CSCW 08 - San Diego, CA, United States
Duration: Nov 8 2008Nov 12 2008

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Conference

Conference2008 ACM Conference on Computer Supported Cooperative Work, CSCW 08
CountryUnited States
CitySan Diego, CA
Period11/8/0811/12/08

Keywords

  • Clinical/non-clinical coordination
  • Hospitals
  • Medical work

Cite this

Abraham, J., & Reddy, M. C. (2008). Moving patients around: A field study of coordination between clinical and non-clinical staff in hospitals. In CSCW 08 - Conference Proceedings, 2008 ACM Conference on Computer Supported Cooperative Work (pp. 225-228). (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). https://doi.org/10.1145/1460563.1460598