Electronic medical record system avoidance in a turbulent environment

Nicholas Roberts; Mark Mellott; Michael Dinger; Damon Campbell

doi:10.1016/j.im.2016.01.003

Electronic medical record system avoidance in a turbulent environment

Nicholas Roberts
, Mark Mellott
, Michael Dinger
, Damon Campbell

Research output: Contribution to journal › Article › peer-review

11 Scopus citations

Abstract

We attempt to understand why and when physicians avoid electronic medical record (EMR) systems in a turbulent environment. Set in the context of the United States military's combat operations, we develop a research model based on theories of ambivalence in organizations and our particular context. We test our model with 30,677 data points collected from an EMR system. Our results show that avoidance is lower when the potential for information reusability is strong, yet avoidance is higher in urgent care situations. Our study has implications for research, practice, and policy in the area of turbulent health-care environments.

Original language	English
Pages (from-to)	581-590
Number of pages	10
Journal	Information and Management
Volume	53
Issue number	5
DOIs	https://doi.org/10.1016/j.im.2016.01.003
State	Published - Jul 1 2016

Keywords

Ambivalence
Avoidance
Electronic medical record
Environmental turbulence
Health IT
IT use behavior

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10.1016/j.im.2016.01.003

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abstract = "We attempt to understand why and when physicians avoid electronic medical record (EMR) systems in a turbulent environment. Set in the context of the United States military's combat operations, we develop a research model based on theories of ambivalence in organizations and our particular context. We test our model with 30,677 data points collected from an EMR system. Our results show that avoidance is lower when the potential for information reusability is strong, yet avoidance is higher in urgent care situations. Our study has implications for research, practice, and policy in the area of turbulent health-care environments.",

keywords = "Ambivalence, Avoidance, Electronic medical record, Environmental turbulence, Health IT, IT use behavior",

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AU - Mellott, Mark

AU - Dinger, Michael

AU - Campbell, Damon

PY - 2016/7/1

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AB - We attempt to understand why and when physicians avoid electronic medical record (EMR) systems in a turbulent environment. Set in the context of the United States military's combat operations, we develop a research model based on theories of ambivalence in organizations and our particular context. We test our model with 30,677 data points collected from an EMR system. Our results show that avoidance is lower when the potential for information reusability is strong, yet avoidance is higher in urgent care situations. Our study has implications for research, practice, and policy in the area of turbulent health-care environments.

KW - Ambivalence

KW - Avoidance

KW - Electronic medical record

KW - Environmental turbulence

KW - Health IT

KW - IT use behavior

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JO - Information and Management

JF - Information and Management

IS - 5

ER -

Electronic medical record system avoidance in a turbulent environment

Abstract

Keywords

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