TY - JOUR
T1 - Do Computers Reduce the Value of Worker Persistence?
AU - Brynjolfsson, Erik
AU - Liu, Meng
AU - Westerman, George
N1 - Publisher Copyright:
© 2022 Taylor & Francis Group, LLC.
PY - 2022
Y1 - 2022
N2 - Worker persistence—the ability to focus on a task for long periods of time—is often highlighted as essential to success. However, computers are extraordinarily persistent, particularly for routine, repetitive work. This potentially reduces the value of human persistence in occupations that are computerized. Using a well-defined measure of worker persistence across a nationally-representative 16-year sample of 4,239 individuals, we investigate the extent to which occupations value worker persistence in the presence of computers. We find that the labor market does indeed value persistence. Nonetheless, we find that in routine jobs, the wage premium of human persistence diminishes with the degree of workplace computerization. Yet, this substitution does not occur in non-routine jobs. These findings deepen our understanding of the effect of workplace computerization on the future of work and workers, and they also warrant imlications on government job training programs, organizational talent management, as well as the redesign of the K-12 curriculum.
AB - Worker persistence—the ability to focus on a task for long periods of time—is often highlighted as essential to success. However, computers are extraordinarily persistent, particularly for routine, repetitive work. This potentially reduces the value of human persistence in occupations that are computerized. Using a well-defined measure of worker persistence across a nationally-representative 16-year sample of 4,239 individuals, we investigate the extent to which occupations value worker persistence in the presence of computers. We find that the labor market does indeed value persistence. Nonetheless, we find that in routine jobs, the wage premium of human persistence diminishes with the degree of workplace computerization. Yet, this substitution does not occur in non-routine jobs. These findings deepen our understanding of the effect of workplace computerization on the future of work and workers, and they also warrant imlications on government job training programs, organizational talent management, as well as the redesign of the K-12 curriculum.
KW - computerization effects
KW - labor economics
KW - routine-biased technological change
KW - wage premium
KW - worker grit
KW - worker persistence
KW - Workplace computerization
UR - https://www.scopus.com/pages/publications/85128366508
U2 - 10.1080/07421222.2021.2023406
DO - 10.1080/07421222.2021.2023406
M3 - Article
AN - SCOPUS:85128366508
SN - 0742-1222
VL - 39
SP - 41
EP - 67
JO - Journal of Management Information Systems
JF - Journal of Management Information Systems
IS - 1
ER -