Crisis Resource Management

Crisis resource management (CRM) is a useful and practical method of training all office personnel to mange unexpected medical emergencies. In medicine, the adoption of CRM methods to the education of trainees and practitioners paralleled the development of the computerized full-body simulator. Unlike simpler resusci-annie type simulators, full-body computerized simulators are able to replicate a much more robust set of physiological responses. In any complex environment, there will be both multiple opportunities for errors to occur and multiple efforts to prevent them from occurring. When transferring care of a critically ill patient, the SBAR system (situation, background, assessment, response) provides a clear structure that can help ensure that information is transmitted effectively. It should be obvious that CRM training is not just for the doctor, and should even include more than just the healthcare practitioners.