Communication Patterns in a Collaborative Medication Scheduling Task among Older Adults

Thomas G. Kannampallil, Daniel G. Morrow, Wai Tat Fu, Liza Raquel, Angela Muriset

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

Older adults' medication planning and scheduling can benefit from collaborative support from healthcare providers, and through the use of cognitive support AIDS. In this paper, we investigate the communication strategies that older adults utilize for collaborative medication scheduling. 32 community-dwelling older adults participated in pairs, and performed the role of a patient or provider in a simulated patient-provider medicationscheduling task. Each pair worked together using an unstructured (Paper condition) or a structured (MedTable condition) medication-scheduling tool and completed two medication-scheduling problems (1 simple, 1 complex). Verbal interactions were captured and analyzed sequentially to identify the structure and content of conversation related to problem solving. Based on the study, we found that (a) MedTable likely fostered interactive communication through more turn taking during conversations, and shorter length of conversations within these turns, (b) MedTable-based conversations were symmetrically structured with 'repeat-back' conversations, potentially arising out of the fact that MedTable supported confirmatory strategies by making shared information more salient during interactions. The implications of the results for the design of medication scheduling tools for older adults are discussed.

Original languageEnglish
Title of host publicationProceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016
EditorsWai-Tat Fu, Kai Zheng, Larry Hodges, Gregor Stiglic, Ann Blandford
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages367-374
Number of pages8
ISBN (Electronic)9781509061174
DOIs
StatePublished - Dec 6 2016
Externally publishedYes
Event2016 IEEE International Conference on Healthcare Informatics, ICHI 2016 - Chicago, United States
Duration: Oct 4 2016Oct 7 2016

Publication series

NameProceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016

Conference

Conference2016 IEEE International Conference on Healthcare Informatics, ICHI 2016
CountryUnited States
CityChicago
Period10/4/1610/7/16

Keywords

  • adherence
  • medication scheduling
  • older adults
  • simulation

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    Kannampallil, T. G., Morrow, D. G., Fu, W. T., Raquel, L., & Muriset, A. (2016). Communication Patterns in a Collaborative Medication Scheduling Task among Older Adults. In W-T. Fu, K. Zheng, L. Hodges, G. Stiglic, & A. Blandford (Eds.), Proceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016 (pp. 367-374). [7776385] (Proceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ICHI.2016.66