Cancer control needs of 2-1-1 callers in Missouri, North Carolina, Texas, and Washington

  • Jason Q. Purnell
  • , Matthew W. Kreuter
  • , Katherine S. Eddens
  • , Kurt M. Ribisl
  • , Peggy Hannon
  • , Rebecca S. Williams
  • , Maria E. Fernandez
  • , David Jobe
  • , Susan Gemmel
  • , Marti Morris
  • , Debbie Fagin

Research output: Contribution to journalArticlepeer-review

26 Scopus citations

Abstract

Innovative interventions are needed to connect underserved populations to cancer control services. With data from Missouri, North Carolina, Texas, and Washington this study a) estimated the cancer control needs of callers to 2-1-1, an information and referral system used by underserved populations, b) compared rates of need with state and national data, and c) examined receptiveness to needed referrals. From October 2009 to March 2010 callers' (N=1,408) cancer control needs were assessed in six areas: breast, cervical, and colorectal cancer screening, HPV vaccination, smoking, and smoke-free homes using Behavioral Risk Factor Surveillance System (BRFSS) survey items. Standardized estimates were compared with state and national rates. Nearly 70% of the sample had at least one cancer control need. Needs were greater for 2-1-1 callers than for state and national rates, and callers were receptive to referrals. 2-1-1 could be a key partner in efforts to reduce cancer disparities.

Original languageEnglish
Pages (from-to)752-767
Number of pages16
JournalJournal of Health Care for the Poor and Underserved
Volume23
Issue number2
DOIs
StatePublished - May 2012

Keywords

  • Cancer control
  • Cancer prevention
  • Health disparities
  • Social service systems
  • Underserved populations

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