TY - JOUR
T1 - Behind the doors of home hospice patients
T2 - A secondary qualitative analysis of hospice nurse communication with patients and families
AU - Oliver, Debra Parker
AU - Tappana, Jessica
AU - Washington, Karla T.
AU - Rolbiecki, Abigail
AU - Craig, Kevin
AU - Demiris, George
AU - Schafer, Collyn
AU - Winjobi, Mumeenat
AU - Clayton, Margaret F.
AU - Reblin, Maija
AU - Ellington, Lee
N1 - Publisher Copyright:
Copyright © Cambridge University Press 2019.
PY - 2019/10/1
Y1 - 2019/10/1
N2 - Objective Hospice nurses frequently encounter patients and families under tremendous emotional distress, yet the communication techniques they use in emotionally charged situations have rarely been investigated. In this study, researchers sought to examine hospice nurses' use of validation communication techniques, which have been shown in prior research to be effective in supporting individuals experiencing emotional distress.Method Researchers performed a directed content analysis of audiorecordings of 65 hospice nurses' home visits by identifying instances when nurses used validation communication techniques and rating the level of complexity of those techniques.Result All nurses used validation communication techniques at least once during their home visits. Use of lower level (i.e., more basic) techniques was more common than use of higher level (i.e., more complex) techniques.Significance of Results Although hospice nurses appear to use basic validation techniques naturally, benefit may be found in the use of higher level techniques, which have been shown to result in improved clinical outcomes in other settings.
AB - Objective Hospice nurses frequently encounter patients and families under tremendous emotional distress, yet the communication techniques they use in emotionally charged situations have rarely been investigated. In this study, researchers sought to examine hospice nurses' use of validation communication techniques, which have been shown in prior research to be effective in supporting individuals experiencing emotional distress.Method Researchers performed a directed content analysis of audiorecordings of 65 hospice nurses' home visits by identifying instances when nurses used validation communication techniques and rating the level of complexity of those techniques.Result All nurses used validation communication techniques at least once during their home visits. Use of lower level (i.e., more basic) techniques was more common than use of higher level (i.e., more complex) techniques.Significance of Results Although hospice nurses appear to use basic validation techniques naturally, benefit may be found in the use of higher level techniques, which have been shown to result in improved clinical outcomes in other settings.
KW - Communication
KW - Family Caregivers
KW - Hospice
KW - Nurses
KW - Validation
UR - http://www.scopus.com/inward/record.url?scp=85073135993&partnerID=8YFLogxK
U2 - 10.1017/S1478951518001098
DO - 10.1017/S1478951518001098
M3 - Article
C2 - 30841945
AN - SCOPUS:85073135993
SN - 1478-9515
VL - 17
SP - 579
EP - 583
JO - Palliative and Supportive Care
JF - Palliative and Supportive Care
IS - 5
ER -