Are some emotions marked “whites only”? Racialized feeling rules in professional workplaces

Adia Harvey Wingfield

doi:10.4324/9781315631011-31

Are some emotions marked “whites only”? Racialized feeling rules in professional workplaces

Adia Harvey Wingfield

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Abstract

Workers employed in professional environments quickly learn that there are feeling rules that they are expected to follow in the workplace. When professional or paraprofessional workers show deference or express anger, they do so generally because the feeling rules of their jobs mandate such emotional expressions are expected and normative (Hochschild 1983; Lively 2000). These rules are established to regulate and control interpersonal interactions so that they proceed smoothly, effectively, and efficiently.

Original language	English
Title of host publication	Working in America
Subtitle of host publication	Continuity, Conflict, and Change in a New Economic Era
Publisher	Taylor and Francis
Pages	201-213
Number of pages	13
ISBN (Electronic)	9781317248767
ISBN (Print)	9781612057323
DOIs	https://doi.org/10.4324/9781315631011-31
State	Published - Jan 1 2015

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Are some emotions marked “whites only”? Racialized feeling rules in professional workplaces

Abstract

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